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Flowhaven Terms of Use

Note: View US version here

Flowhaven is the supplier of the software system known as Flowhaven end-to-end brand productization platform. The software system is a brand licensing and brand productization management solution intended for commercial work and creative collaboration. The software is provided as a service over the Internet.

These Flowhaven Terms of Use (the “Terms”) govern and apply to the use of the Services provided by Flowhaven to User via the Website. User acknowledges that by accessing and/or using the Services, User is deemed to have read and understood these Terms and agrees to be bound by them. These Terms constitute a legally valid and binding agreement between Flowhaven and User.

Flowhaven may, at its sole discretion and at any time, amend these Terms. By continuing to use the Services, User shall be deemed to have read, understood and accepted the amendments to the Terms, and agrees to be bound by them. The amendments to the Terms shall become effective upon their publication at https://www.flowhaven.com/ (the "Website").

Definitions

“Agreement” means the agreement between Flowhaven and User regarding the Services and consisting of the terms and conditions set out in these Terms and in Flowhaven's subscription confirmation to User.

“Effective Date” means the date on which User begins to use the Services or the first day of the Subscription Term, whichever is earlier.

“Error” means a material deviation in the Software Service as made available to User from the way it ought to have been made available as per the Software Description, and which negatively affects User's use of the Software Service and which is not minor; and in respect to the Support Service, a material deviation in the manner the Service was performed from the way it ought to have been performed as per the Support Description, the consequence of which negatively affects User and which is not minor.

“Flowhaven” means Flowhaven Oy, a limited liability company incorporated and existing under the laws of Finland, with business identity code 2737531-2, whose registered office is at Metallimiehenkuja 10, 02150 Espoo, Finland.

“Ordered Modules” means the ordered modules of the Flowhaven software set forth in the Agreement and further defined in Software Description. The Ordered Modules contain certain Salesforce components that are provided by Salesforce and are subject to the SFDC Service Agreement, available at https://www.salesforce.com/company/legal/agreements/. User agrees to be bound by the SFDC Service Agreement.

“Parties” means Flowhaven and User jointly

“Party” means either Flowhaven or User individually.

“Salesforce” means Salesforce.com EMEA Limited and, where the context so requires, its corporate affiliates.

“Services” means the Software Service and the Support Service.

“Software Description” shall mean the description relating to the features, functions and use of the Software Service as set out in the Agreement.

“Software Service” shall mean the Ordered Modules of the cloud-based Flowhaven software provided by Flowhaven to User via the Website.

“Subscription Term” shall mean the subscription term set forth in the Agreement.

“Support Description” shall mean the description of the Support Service as set out in the Agreement.

“Support Service” shall mean the support service described in the Support Description.

“User” means the user of the Services.

“User Data” means the data User stores in the Software Service which, for the avoidance of doubt, shall not include any data which may be accessed by way of a link or otherwise through the Software Service but in fact is stored in the system of (i) a third party storage provider or (ii) User.